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Payment. Order. Delivery.

Goods order

Dear Clients! You can order our products on our website, in the social. networks or in an offline store, which is located at the address - Odessa, st. Tulskaya, 54. View on the map

If you have used the services of our online store, you will receive a notification by mail and SMS, and the manager will also contact you to clarify the information.

Note! You can place an order at a time convenient for you, but the order is processed within 1-3 business days, according to the working schedule.



Order payment

Cash on delivery - you pay for the order after receiving it by mail. To use this service, you must pay an advance payment of 250 UAH, this amount will be deducted from the total cost of the order.

Full payment for the order - you pay the full cost of the order immediately, and by mail you pay only for delivery.

Carefully check the parcels upon receipt for the integrity of the packaging and the availability of goods.

Note! The recipient pays the cost of delivery and interest on cash on delivery. When ordering in the amount of 5000 UAH - delivery is free.

Payment Methods:

  • Bank transfer to PrivatBank, Monobank cards.
  • Payment via mobile application LiqPay
  • Money transfer Nova Poshta, Ukrposhta


Processing and sending an order

Processing and dispatch of the order is carried out within 1-3 working days according to the working schedule, from the moment the order is placed. After sending the order, you will receive an SMS or notification in Viber with the TTN number of your parcel.

Shipping methods:

  • Nova Poshta
  • Ukrposhta
  • Pickup from Odessa

Note! Delivery time depends on the distance and the carrier company you want to use.



Return and exchange

According to the Law of Ukraine "On Protection of Consumer Rights", the buyers of our store have the right to exchange or return the goods within 14 days after the purchase. Return or exchange of goods is made at the expense of the Buyer.

If for some reason the received product does not suit you, we can exchange it for a similar product of a different color or size (if available at the time of request), or for other products of our production.

What goods are eligible for exchange:

  • The product was not in consumption and has no signs of use (scratches, chips, abrasions)
  • The product is fully completed and the integrity of the packaging is not damaged.
  • All labels and markings retained

What goods are unsuitable for exchange:

  • Underwear, thermal underwear
  • Socks
  • Gloves
  • Hats

Also, all goods that were in consumption are not subject to exchange.

Note! Exchanges will only be made after we have received and inspected the item.



Opening hours and contacts

Shop online:

  • Mon - Fri: 09:00 - 17:00
  • Sat: 09:00 - 13:00
  • Sun: Closed

Offline store:

  • Mon - Sun: 10:00 - 17:00
  • Seven days a week

Social networks:

  • Mon - Sun: from 9:00 to 19:00
  • Seven days a week

 

You can also get advice or place an order by number:

+38 (068)310 20 77