Payment. Order. Delivery.
Payment. Order. Delivery.
Shipping is carried out within 1-3 working days from the moment of order processing. Orders are sent by Nova Poshta.
Working days: Mon-Fri. Weekends: Sat, Sun.
After sending the order you will receive an SMS with the number TTN.
We send orders only by prepayment:
- up to UAH 500: at least 30% prepayment;
- from UAH 500: at least UAH 150. prepayment.
The cost of delivery and the cash on delivery fee are paid by the recipient.
For delivery services for orders from UAH 5,000. we pay (at delivery to branch of state of emergency, the commission for the cash-on-delivery is paid by the recipient).
From 08.12.2019 at registration of the consignment note the declared cost of delivery is equal to full cost of the sent goods. When receiving parcels, pay close attention to the integrity of the packaging. If the packaging does not look right, record the fact and contact the representatives of Nova Poshta LLC with complaints about the incompleteness of the packaging. Remember! The integrity of the package should be inspected at the time of issue before your signature on receipt.
1. Bank transfer - payment of the value to the Privatbank card;
2. Payment through the LiqPay mobile application - fast and secure payments
3. Money transfer “New mail”
When ordering in the amount of more than 5000 UAH, FREE delivery (warehouse-warehouse)
Delivery of the goods is by the carrier at the expense of the Buyer to the address specified by the Buyer in the order for the goods (offer agreement)
- Products, the cost of which does not exceed UAH 500. sent in the presence of 100% payment or subscription not less than 30% of the total cost of orders;
- All orders are sent only after partial (UAH 150 of the total cost of the order, payment "New mail") or full prepayment.
Orders are sent within one to three working days from the date of ordering.
After the transfer to the carrier, to send the order, you will be sent an SMS to the phone or Viber with the number TTN.
Working days - Monday - Friday - 09:00 - 16:30 weekend: Saturday and Sunday.
Please note - the shades of the product image on your devices may differ from the actual color of clothing. The characteristics and equipment of the products presented on the site may change as new batches arrive, without notifying consumers.
Delivery is made at the expense of the buyer.
The cost and delivery time can be calculated independently on the website: novaposhta.ua
Delivery time - from one to five working days (depending on the carrier and its mode
work). The cost of delivery is formed by the carrier. The carrier pays for the services
customer at the time of receipt of products.
Pay attention! In order to more correctly and quickly place your order
call during business hours by numbers:
+38 (063) 135 15 40, +38 (068) 310 20 77.
For feedback and suggestions call: +38 (097) 0015108
RETURNS AND EXCHANGES
According to the Law of Ukraine "On Consumer Protection" buyers of our store have the right to exchange or return the goods within 14 days after purchase.
Return or exchange of goods is at the expense of the Buyer or his forces or the forces of third parties who provide transportation services (goods).
If the received product, for any reason, does not suit you, we can exchange it for a similar product of another color or size (if such will be available at the time of request) or exchange for other products of our production, equal in amount or amount that exceeds the cost of the product you purchased.
To take advantage of this opportunity, please make sure that:
· The product was not in consumption and has no traces of use: scratches, chips, abrasions, not subject to change, etc .;
· The goods are fully completed and the integrity of the packaging is not damaged;
· All labels and markings are saved.
Pay attention! Clothes that are not subject to exchange and return, in accordance with the Law "On Consumer Protection":
underwear: thermal underwear;
goods that were in use.
The exchange procedure is carried out under the following conditions:
- the recipient returns the products in good condition;
- the warehouse receives products that are tested for compliance under the above conditions;
- products become on the balance of the warehouse;
- after which the exchange is carried out.