Free returns with no shipping charges

Don’t be afraid to shop online.

If you ordered a product from us and within 14 days realize it doesn’t suit you or you need an exchange, you can send the product back to us without paying for shipping using the "Easy Return" service from Nova Poshta.

First, you need to arrange the return with us.

We will coordinate the exchange/return, and within 14 days after receiving the package, you can return the product for free through the "Easy Return" service in the Nova Poshta mobile app or business account. This service is already activated on your waybill.

But before returning, please check the product. It must be in saleable condition, packed in the original packaging, with all tags, receipt/invoice, and warranty card.

To use Easy Return, you need to:

• log into the Nova Poshta mobile app or business account.
• open "My Shipments" and select the received package you want to return.
• in the "Manage Package" section, choose "Easy Return."
• specify the reason for returning the product from the provided list.
• create a new electronic waybill and send the product to the recipient via parcel locker, branch, or address.

Find out more details on the "Nova Poshta" website (details) or from our managers.

Happy shopping!