Privacy Policy

Please be informed that the site administration/administrator, sole proprietor Shevelova Y.G., franchisee-seller, the person who, based on the relevant franchising agreement, has the right to use the trademark, logo (patent) SAMO-TES and camotec (hereinafter – TM), with priority for goods in accordance with the International Classification of Goods and Services – for the purpose of selling products under the TM.

Franchisee-seller data is indicated when selling goods in delivery notes and receipts, which are mandatory documents for the sale of goods.

The goal is to provide visitors to the resource with information about products under the trademark / sign for goods and services, industrial design / SAMO-TES, CAMOTEC, camotec - hereinafter TM), and, if visitors wish, to facilitate further ordering of these products.
Security and reliability are important to us. We understand how important this is to you, and therefore we constantly work on it.
The privacy policy below applies to the site (hereinafter referred to as the site or resource).
When visiting, we recommend familiarizing yourself with the privacy policy in effect on the site you are visiting.
By visiting this website and using the resource's services, you agree to this privacy policy. We care about ensuring non-interference in the private lives of visitors to this resource.

SITE/RESOURCE RULES:

• Users who post their complaints or thanks on the site are directly responsible for the truthfulness of the information.
• The site administration/administrator (any legal user based on a franchising agreement with the TM owner - whose data will be determined upon the sale of goods based on the delivery note and receipt) is not responsible for the accuracy or truthfulness of visitors' contact information.
• The site is not a political project, does not support political parties in any way, and does not oppose them. It is a platform through which people find information about products and their ordering and delivery to the customer/client.
• The site administrator reserves the right to delete comments and complaints without any explanation.
• The site administration does not influence the content of blogs and is not responsible for the opinions expressed by authors on the resource's pages.
• The site is open to new proposals and ideas.
• Playing or copying/quoting materials published on the site is only possible with the consent of the information owner and the site administrator.
• Making changes to the text without the written permission of the site administration is prohibited.

OUR PRIVACY POLICY IN BRIEF:
We collect personal data only when you provide it to us by registering, filling out forms, or sending messages. By doing so, you consent to its processing and use by our resource for its purposes according to our personal data processing policy.
We never, under any circumstances, misuse your personal information.
We never share your contact or personal information with third parties unless required by law.
We will never send you emails you did not request, except for important business correspondence.
We will always allow you to easily and quickly unsubscribe from receiving our emails.

 KEY TERMS:
Personal information. This is information you provide us to identify yourself—your name, email address, account details, phone numbers, residential addresses, or other information the site may consider sufficiently linked to an individual.
"Sensitive" personal data. This is a special category of personal information concerning confidential data about health, racial or ethnic origin, political or religious beliefs, and gender. More details can be found in Article 7 of the Law of Ukraine "On Personal Data Protection."
Non-personal information. This is information about users that cannot be used to identify a specific user.
IP address. Every computer connected to the Internet is assigned a unique number, called an Internet Protocol address (IP address). Since these numbers are assigned based on geographic location, an IP address can be used to determine the country or city from which the computer is connected to the Internet.
Cookie file. These are small text files that your browser stores/writes on your computer or other electronic device received from the server.
When you visit a site page, the server can read the information contained in the "Cookie." In particular, "Cookies" can be used to store registration information on the site or a specific area so that the user does not have to re-enter it during subsequent visits to that site or area, and request tokens used on the site related to the user's personal data.
At the same time, "Cookies" technology allows for secure use of the site's services by the user (for example, through the login confirmation function, the Administration can block and request additional information from a user trying to log into an account using a web browser that the user has not used before).
Additionally, cookies allow tracking violations of privacy policies and site usage agreements by users or devices. Cookies help the administration assess the number and frequency of requests and detect and block users or devices attempting to perform bulk downloads of information via our website.
Cookies help the browser navigate through website pages; cookies themselves cannot collect any information from your computer or files. If the server uses the browser to read cookies, they can help make the website more user-friendly.
For the protection of personal data, your browser only grants the website access to the cookies it has sent to you.
Our site uses so-called cookies in many cases. We use cookies to learn more about how you interact with our content and to make our site more user-friendly, efficient, and secure.
Thanks to cookies, we can analyze the usage of our website. This allows us to tailor its content to the needs of visitors. Additionally, cookies enable us to analyze the effectiveness and rating of certain advertisements, for example, based on users' thematic interests.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit.
Most web browsers accept cookies automatically. Generally, you can change your browser settings if you do not want to send such information. However, you will be able to use our site without any restrictions (exception: configurators).
Cookies store information about your browser type as well as any additional browser software installed. 
They also store parameters such as language and location, whose values are retained during subsequent visits to the website. Cookies also allow you to rate pages and fill out comment forms. Some cookies are session-based and only last until the browser is closed, while others, persistent cookies, remain on your computer for a longer period.
We use cookies that record the information you searched for to provide it to you upon your next visit with a new search. You can configure your browser to accept all our cookies, limit their number, or reject them entirely. Also, keep in mind the IP address. Since these numbers are assigned based on geographic location, an IP address can be used to determine the country and city from which the computer connects to the Internet.
Data in cookie files is anonymous and does not contain personal data. Web beacons, also known as a single pixel or clear GIF technology, tags, or actions, may be used on the site. Web beacon technology allows the site administration to know which Visitor/User clicked on a key element (such as a link or graphic image) on the site or in the site's email. The information in web beacons is anonymous and does not contain personal data. Users can disable cookies/web beacons at any time through browser settings.
We use statistical counts of used bookmarks and IP addresses to improve the provision of our services. This information is not collected for analyzing personal internet history and is not stored beyond statistical aggregation. We also use IP address statistics to determine whether users are located in Ukraine or abroad. For conducting statistical research, we may engage third-party services that provide us with statistical research services and may send cookies to your electronic device on our behalf and their own. You can configure your browser not to accept such cookies or delete them at any time. We provide you with the option to mark our site as one you like. This information is transmitted to your social network (e.g., Facebook) and used according to the rules established by these social networks.
Today, the use of "Cookies" is a standard procedure for most websites. However, if you are uncomfortable using "Cookies," most browsers allow Users to refuse the use of "Cookies." In this case, the registration function will be unavailable to you, and some other site features may not work properly. After finishing your visit to the site, you can always delete the "Cookies" if you wish.
In some cases, to provide certain products and services, the Administration turns to service providers who may be our partners. These partners, in turn, may also use "Cookies" to personalize user activity related to the partner's applications; or if it concerns advertising, the partner may use "Cookies" to determine the fact of ad display and the User's response.
Log files - to properly manage the Site, the Administration may identify user categories by parameters such as domains and browser types. These statistical data in aggregate are provided to the Administration’s web specialists. This is done to ensure the Site is pleasant for users and an effective informational resource.
Javascript, Java applets. The site may use Javascript and Java applets. The user can disable these features by changing the settings in their browser.

PERSONAL DATA: 
Collection and use of personal data. Personal data is collected and used by the Site Administration only in accordance with current information protection laws. When using the site services, the Administration collects and processes user data, namely:

•  Data provided by the user both when filling out registration forms and while using the services;
•  Cookies;
•  IP addresses;
•  Internet browser parameters and settings.

The Administration collects only those personal data (for example, your first and last name, login and password, email address, contact phone number, date of birth, gender, etc.) that are consciously and voluntarily provided by the personal data subject for the purpose of using the desired site services.
All account logins are recorded when visiting the site. Other user traffic data is neither processed nor stored.
You can visit our website without providing personal data. In such cases, we only store data about the access point, without personal data, for example, the name of the Internet service provider, the webpage from which the access was made, or the names of files requested. This information is used exclusively to improve service delivery and cannot be used to identify the visitor. 
Please note: The Administration limits itself to collecting the minimum amount of information necessary solely to fulfill the request of the personal data subject. In every case where optional information is requested, the personal data subject will be informed at the time of collection.
We do not collect information for which the law establishes specific requirements, such as information about racial or ethnic origin, political, religious, or philosophical beliefs, membership in political parties and trade unions, accusations of committing a crime or criminal convictions, as well as data related to health or sexual life (in accordance with Article 7 of the Law of Ukraine "On Personal Data Protection").
Personal data provided by clients is used by us to fulfill and process their orders. Since the website owner receives clients' email addresses when organizing the sale of third-party goods and services, we have the right to add such addresses to subscriber lists for informational mailings to inform subscribers about promotional offers, interesting deals, etc. Clients may unsubscribe from such mailings at any time without paying additional fees. Clients can send their refusal to one of the contact addresses listed in the "Contact" section. We send information about new products and client events to the email addresses of newsletter subscribers.
On lawful grounds. We will disclose personal information to companies, organizations, or individuals outside the resource provided we have a good faith belief that access, use, storage, or disclosure of such information is reasonably necessary for:

• Compliance with any applicable laws, regulations, court decisions, or government requirements that may be enforced compulsorily;
• Detection of fraud, security breaches, or technical issues, as well as prevention or taking other measures to counteract them or detect other violations;
• Protection of the rights, property, or safety of the website, resource, its users, and the public, as required or permitted by law.

Purpose of collecting/using personal data. Communication with the website/resource user, including providing services, as well as processing requests and applications from the user.
Your personal data is used to ensure the provision of the website's Internet services, exchange of information/news, advertising and communication relations in accordance with and to comply with the following laws of Ukraine (but not limited to): "On Personal Data Protection," "On the Ratification of the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data and the Additional Protocol to the Convention concerning Supervisory Authorities and Transborder Data Flows," "On Information," "On Advertising," "On Telecommunications," "On Information Protection in Information and Telecommunication Systems," as well as the website owner's Charter and other regulatory and local acts governing our activities.
Conducting statistical and other research on anonymized data; if necessary, we will also ask for your consent before using your personal data for direct marketing.
Retention period of personal data. Personal data is stored for no longer than necessary in accordance with the purpose of its processing.
After the personal data subject ceases to be a User of the Site by deleting their account on the site, their personal data is also automatically deleted.
Rights of the personal data subject. The administration reminds you of your rights as a personal data subject regulated by the Law of Ukraine "On Personal Data Protection," namely:
- To know the location of the personal data database containing their personal data, its purpose and name, the location and/or residence (stay) of the owner or controller of personal data, or to give the appropriate instruction to authorized persons to obtain this information, except in cases established by law;
- To receive information about the conditions for accessing personal data, including information about third parties to whom their personal data is transferred;
- To access their personal data;
- To receive, no later than thirty calendar days from the date of the request, except in cases provided by law, a response about whether their personal data is stored in the relevant personal data database, as well as to receive the content of their personal data;
- To make a motivated objection to the owner of personal data against the processing of their personal data;
- To make a motivated request to change or destroy their personal data by any holder or controller of personal data if such data is processed illegally or is inaccurate;
- Protection of their personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide, or untimely provision, as well as protection from providing information that is false or damages the honor, dignity, and business reputation of the individual;
- To file complaints about the processing of their personal data to government authorities and officials responsible for ensuring personal data protection or to the court.
- To apply legal remedies in case of violation of personal data protection laws;
- To make reservations about restricting the right to process their personal data when giving consent;
- To withdraw consent for the processing of personal data;
- To know the mechanism of automatic processing of personal data;
- Protection against automated decisions that have legal consequences for the individual.
Personal data protection. The administration uses generally accepted standards of technological and operational protection of information and personal data from loss, misuse, alteration, or destruction.
Protecting the data you provide, as well as ensuring its secure storage and use, are the fundamental principles of our work.
We make every possible effort to protect your personal data from loss, falsification, or access by third parties. When you send us your personal data through our website, your information is transmitted over the Internet in encrypted form via a secure line (SSL) that meets modern technical standards, to our computer where it is stored and protected. Please note that data transmission by email, on the contrary, is usually carried out unencrypted. 
Additionally, you should consider that when transmitting data over the Internet, the current technical capabilities cannot guarantee complete protection. In certain cases, other Internet users may gain unauthorized access to the network and establish control over data transmission.
However, despite all efforts, we cannot guarantee absolute protection from any threats beyond the control of the Administration. Nevertheless, the Administration ensures the application of all relevant confidentiality obligations, as well as technical and organizational security measures to prevent unauthorized or illegal disclosure or processing of such information and data, their accidental loss, destruction, or damage.
We provide access to information and personal data only to authorized employees who have agreed to ensure the confidentiality of such information and data in accordance with local regulations.
Collection and processing of personal data. All users can visit the site without disclosing any personal data (personal data means any information relating to an identified or identifiable natural person, directly or indirectly, in particular by means of commonly used identification methods or by one or more features specific to his/her personality: physical, physiological, psychological, mental, economic, cultural, or social).
Since by using our website you give clear consent to the collection, processing, and use of personal data, your personal data is used to the extent described in this data protection statement, in accordance with the provisions of this consent statement.
If the User places an order through the website or by phone, the user enters into a contractual relationship with the site administration.
The user receives a request to disclose the necessary personal data at the time of the transaction. The site also records data about successful orders. By voluntarily subscribing on the site or ordering restaurant products on the site, the user agrees (gives consent) to the entry of their personal data into the information system, both manually and automatically, in full and for the purposes specified below, in accordance with the personal data protection law. If the user does not agree to this, they have the right not to use the site and not to provide their personal data to the site administration. The site administration has the right to use the disclosed data for the period necessary to fulfill the relevant purpose of personal data processing and mandatory archiving, according to applicable law, without harming the site's obligations arising from special regulations. Granting permission for personal data processing is voluntary, and the user has the right to withdraw such permission by sending an email to the site administration's email address. Users' rights regarding the processing of their personal data include, in particular, the right to update or delete personal data from the site's information system, as well as the right to receive a copy of the personal data processed by the site, and the right to appeal to the Personal Data Protection Authority of Ukraine in case of suspected unlawful use of personal data.
The processing and storage of the provided personal data is carried out in data centers where the equipment supporting the website's services is located. The provided personal data is processed and stored in the "Users" personal data database of the website.
Disclosure of personal data. The confidentiality of the user's personal information is maintained, except in cases where the user voluntarily provides information about themselves for public access to an unlimited number of people. The user agrees that certain parts of their personal information become publicly accessible.
The administration does not transfer personal data to third parties, except in cases where such transfer is required by law, at the request of the personal data subject, or in other cases outlined in this section. We understand that personal information is valuable and an integral part of the personal non-property rights of any individual, so we take all possible measures to protect the personal information voluntarily and consciously provided by users to the Administration.
Personal data may be disclosed to other parties for the purpose of fulfilling contracts to which the user is a party, as well as for other purposes mentioned in this document, or to allow users to benefit from special offers and promotional campaigns.
The site administration uses the services of other persons to perform functions on its behalf (data processors), such as: order fulfillment, delivery, sending correspondence and emails, sending short text messages (SMS), providing marketing support, processing payments by credit cards, providing fraud verification services. Such persons will have access to personal data necessary to perform these functions, but they are not allowed to use this data for other purposes and must process data in accordance with applicable legal norms. By voluntarily subscribing to the site's newsletters or ordering products from a particular restaurant, you agree to release the site administration from the obligation to notify you about personal data protection, due to the publication of such notices on the site.

PRIVACY. The site administration respects the personal information of all users. Any activity of the site on the Internet is carried out in accordance with the current legislation of Ukraine.
The site administration uses the collected personal data of users in accordance with the Law of Ukraine "On Personal Data Protection."
Information about user activity (traffic) on the site is protected in accordance with the law. That is, the Administration in no way or by any means violates the secrecy of the User's "activity" when using the site's services, as regulated by the relevant local acts.

 
SECURITY. Through technical and organizational measures, we ensure the protection of our website and other systems from loss, damage, access, alteration, and dissemination of client data by unauthorized persons. The site administration intends to protect and manage the personal data of all users of its sites in accordance with Ukrainian law, the Personal Data Protection Act. The site administration has taken all necessary technical, organizational, and personal measures to protect personal data, to process data to ensure the security and protection of users' personal data from accidental unlawful destruction or loss, improper handling, unauthorized disclosure or access, as well as other unlawful forms of use.
The website may contain links to other sites (for informational purposes only), which may not use and/or comply with the administration's privacy and personal data policy in their activities.
Please note: when following links to other websites, the administration's privacy and personal data policy does not apply to those sites. Therefore, the Administration recommends reviewing the privacy and personal data policy of each site before providing any personal data that could identify you.
Access to customer personal profiles and other personal services is granted only after entering the user’s login and personal password. You must carefully protect your access data and close the browser window after each session, especially if others besides you use your computer.
To ensure secure visitor access to the website, our servers temporarily store information that can identify the visitor (e.g., IP address, date, duration of visit, and viewed pages). This information is used by our website solely to collect statistical data in anonymous form.
Personal data is transmitted using an SSL (Secure Socket Layer) security system with 256-bit encryption. The fact that data is encrypted can be confirmed by the appearance of a closed key or lock icon in the lower status bar of the web browser. The connection is encrypted using high-strength cryptography (AES-256 256-bit), and key exchange is done via RSA 1024-bit.
If payment is made by credit card, an additional security measure is required: payment is processed only after providing the so-called credit card verification number during the payment process. The three-digit credit card verification number is located on the signature panel on the back of the credit card. This complies with the relevant data security standards in the payment card industry (PCI-DSS).

MINORS. We take security issues very seriously, especially regarding minors, and therefore we urge parents to explain to their children the importance of online safety, its specific purposes, and the necessity of using certain other Site services, if applicable.
The site administration strongly recommends that all parents and guardians teach their children to handle personal data safely and responsibly online.
Individuals under 18 must not disclose their personal data on the site without the permission of a parent or legal guardian, nor are they allowed to perform legally significant actions on this site without such consent, unless permitted by applicable law. 
The site administration will never deliberately request personal data from individuals under 18 or use it in any way; the site administration assumes that its users are 18 years old or older.
Our Website is not intended for Users under the age of 18. According to our policy, we never intentionally collect or store information about individuals under 18 years old.

 LINKS TO OTHER SITES. This privacy policy applies to the main page of the site. Some pages on these sites may contain links to other providers/organizations within or outside the site structure. When users leave the site, they are advised to follow the link and read the privacy policies for each site that collects personal data. The site administration does not control the information contained on these sites, nor the privacy policies applicable on these sites, and is not responsible for any content, goods, or services they offer. Use of such linked sites is subject to the terms and agreements applicable to those sites.
Our website contains links to other websites. The placement of external links does not certify that our company owns the rights to the content of the information presented at such links or references. The responsibility for these websites lies with their administrators. When first linking to an external website, we check the information for any rights violations presented on such a web resource. So far, no rights violations have been found. We cannot influence the current or future external design, nor the content of the information presented on linked websites, or the compliance of the administrators of external websites with data protection provisions.
We do not conduct constant monitoring of external links without specific facts of rights violations being presented to us. In case of confirmation of rights violations, the respective external links are immediately removed.
Interaction of the site with other resources. When the User uses services on the site pages, there may be codes from other internet resources and third parties, as a result of which these internet resources and third parties receive your data. Therefore, these internet resources may receive and process information that you visited these pages, as well as other information transmitted by the User's browser. 
Such internet resources may include:
- service visit statistics collection systems;
- banner display systems;
- social network (forum) plugins.
Use of Facebook plugins. On our website, we use social plugins ("Plugins") from the facebook.com network, owned by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA ("Facebook"). Plugins can be recognized by the Facebook logo, which is either a white "F" on a blue background or a "Thumbs Up" icon with the inscription "Facebook Social Plugin".
When you open pages on our site that contain such a plugin, a connection is established from your browser to Facebook's servers, and the plugin is displayed on the page via a message to your browser. Facebook transmits the plugin content directly to your browser, which then embeds it into the web page. We have no influence over the volume or content of the data that Facebook collects through this plugin and can only inform you of the following:
Thanks to the Facebook plugin, Facebook initially receives information that you have visited a particular page on our site. If you are logged into your Facebook profile, Facebook links this information to your personal Facebook account. When using the plugin's functions (for example, when you click the "Like" button or leave a comment), the corresponding information is transmitted by your browser to Facebook's servers and stored there. You can prevent this by logging out before using the plugin. Even if you are not registered on Facebook, it is possible that Facebook will learn your IP address and store it.
Further information about the collection and use of information on the Facebook network, as well as your rights and options to protect your privacy, can be found in the privacy section on Facebook at www.facebook.com/policy.php. If you do not want Facebook to collect information about you through our site and link it to the user data you have saved on Facebook, you should log out of Facebook before visiting our site.
Use of Google Analytics. Our website uses Google Analytics, an analytical web service provided by Google Inc. ("Google"). Google Analytics uses so-called "Cookies," text files stored on your computer that allow the analysis of data about website usage. Information about the use of this website collected via cookies is transmitted to Google's servers in the USA and stored there. If the IP anonymizer is activated on this website, your IP address within the countries of the European Union or other countries participating in the Agreement on the European Economic Area is shortened in advance by Google. Only in exceptional cases is the full IP address transmitted to Google's servers in the USA and shortened there. On our behalf, Google uses the aforementioned information to evaluate website usage, create reports on website activity, and provide the website operator with other services related to website use.